Hi there, I’m Mallory.

I lead human-centered UX and Accessibility strategies that bridge empathy and innovation, empowering organizations and teams to deliver experiences that drive meaningful impact.

Featured Work

Driving Team Alignment and Performance in a Rapidly Growing Studio

UX Management

Led hiring, onboarding, and resource allocation strategies, reducing onboarding time and increasing team efficiency in a 40-person design studio.

Building Stronger Team Relationships for Impactful Design Outcomes

UX Leadership

Fostered collaboration and psychological safety, enhancing team cohesion and driving innovative solutions across 8 squads.

Transforming Digital Banking for 3.8 Million Users

UX Research and Strategy

Redesigned KeyBank’s Account Summary page by leading research, workshops, and a phased UX roadmap to improve usability and align user needs with business objectives.